Order Statuses Visible to the Customer:
- (Pending Review): In this stage, the store receives the customer's order, verifies that the payment has been received, and ensures the product's availability in the official store or through authorized distributors. Finally, the order is prepared for shipping. If the product is unavailable in the official store or with authorized distributors, the customer will be contacted and given the option to either cancel the order and receive a refund or choose another product from the store.
- (Processing): At this stage, the order is monitored from the moment it leaves the official store or authorized distributors. The product is checked to ensure it matches the customer's request and is free from any manufacturing defects. This is the longest phase in the order process.
- (Completed): At this stage, the customer's order has been handed over to the shipping company and is on its way for delivery.